Crucial Conversations: How to Effectively Discuss What Matters Most > Business Analyst Community & Resources

Let’s face it, there are just some conversations that you don’t want to have. There are some people you simply don’t want to talk to, but what happens when we don’t have these conversations? Everyone loses! It is perfectly natural for us to avoid difficult conversations. We

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The authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a

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Facing Crucial Conversations in Business Analysis, by Erivan de Sena Ramos